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Unrivalled technical support and backup.
Cafe Express has qualified service technicians and friendly support staff in each of the 3 main centers, and our true National scope extends throughout New Zealand.
We have invested a great deal into this service, as we strongly believe in the importance of being able to deliver on our commitments to our customers in a timely manor, and under any circumstance.
The fact that all of our service technicians are dedicated in-house employees, as opposed to contractors often seen in this industry, allows us to make good on our promises and deliver ‘on time every time’.
Our team provide a prompt response to all service calls, usually within four hours, to ensure the prolonged life of all machinery placements.
Cafe Express also have a comprehensive maintenance programme in place for beverage machinery placed within our accounts. This ensures both the reliability of our machines, and your peace of mind!
Café Express takes pride in the fact that our high level of technical support is one of the key differentiators to other businesses within in our industry.
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